Lesson 3, Topic 1
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Scrum Team LOs

Zakaria November 17, 2023
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3.1 describe at least three attributes of an effective self-managing team.

Example: “Effective self-managing teams are responsible for their own work, accountable for their progress, deliver to the satisfaction of their customers, are capable of improving their performance, provide space for individual learning.” [Richard Hackman: Leading Teams].

3.2 apply a technique to improve the team’s ability to manage themselves.

Example: This Learning Objective is not about removing impediments. Self-management requires the team to take responsibility for their own performance processes [Hackman].

a) A technique that supports the team to manage their own work; for instance, conducting the Daily Scrum on their own.
b) A technique that supports the team to improve their performance strategy; for instance reflection in a Retrospective c) A technique that fosters learning within the team; for instance establish brown bag sessions.

3.3 explain the difference between a team and working group.3.3 Examples of how working groups and teams differ: teams demonstrate on-demand leadership, ability to deal with conflicts, equal voice, well-known and practiced norms, shared goals, mutual accountability, long-term composition, full dedication.

3.4 describe at least one multi-stage model for team formation and development.

Examples of a multi-staged model for team formation: Forming/Storming/Norming/Performing [Tuckman], Five dysfunctions of a Team [Lencioni], Team Performance Curve [Katzenbach/Smith]

3.5 facilitate the creation or improvement of a strong Definition of Done.

Example: This requires an actual demonstration or experience report of a facilitated session. Alternatively, the student could combine their experience with facilitating something different with the special content required for a Definition of Done – “The Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product”. [Scrum Guide 2020]

3.6 describe how a Definition of Done could be formulated for a non-software product.

Example contexts for a definition of “Done” for a non-software product: insurance tariff; hardware product; event planning.