Lesson 11, Topic 1
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Zakaria November 17, 2023
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6.2 recognize when a constructive interaction moves to destructive conflict.

Examples of detecting a destructive conflict are: emotionality; tone of voice; low interest in finding a solution

6.3 compare your default pattern for responding to conflict with at least two alternatives.

Examples of responding to conflict include: denial; consensus; giving in; overpowering; withdrawal.