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Scrum origins9 Topics
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Grow as a Scrum Master, become a leader5 Topics
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Scrum Team7 Topics1 Quiz
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Service to the Product Owner8 Topics
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Service to the Organisation7 Topics2 Quizzes
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Scrum Master as a Facilitator1 Topic
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Scrum Master as a Coach4 Topics1 Quiz
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Scaling Scrum6 Topics3 Quizzes
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eXtreme Programming4 Topics
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Kanban5 Topics2 Quizzes
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More Practice, More real life examples1 Topic
Quizzes
Participants 1
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6.2 recognize when a constructive interaction moves to destructive conflict.
Examples of detecting a destructive conflict are: emotionality; tone of voice; low interest in finding a solution
6.3 compare your default pattern for responding to conflict with at least two alternatives.
Examples of responding to conflict include: denial; consensus; giving in; overpowering; withdrawal.